Quality Assurance Controls

Eaton’s, through the achievements of its various business units, is a large, successful and professionally managed group and is a market leader in its field of operation, commercial cleaning services.

Our growth and success is the result of a culture committed to continuous improvement which ensures that the quality of services and products and consequently customer satisfaction, consistently meet and exceed the expectations of our clients.

We are always very proactive in researching worldwide for better systems and products.

Eaton’s policy is to ensure that the products and services of its business units conform to the requirements of their relevant Quality Management Systems, their client’s needs and all applicable regulatory requirements.

Eaton’s are registered with Queensland Govt as a quality assured provider up to standards of AS/NZS ISO 9001/2000 which covers operational processes, standards and management procedures.

Eaton Personnel are:

• suitably qualified for the task they perform
• clearly briefed as to their responsibilities, their freedom to act and perform to specifications
• provided with adequate resources
• clearly identifiable in uniform and name badge
• trained to maintain the specified quality standards
• to perform, if required, beyond the expected duties by being flexible and responsive to the needs of the client